Showing Results For: Subscription Renewal
Yes, all subscriptions can be placed on automatic renewal with a valid credit card. Auto-renewal rates are typically discounted from normal subscription rates. You can update your credit card on file by going to “My Payment Methods” (located under the My Account tab) and entering your new information.
It can vary based on the length of your subscription: annual, quarterly, or monthly.
For annual subscriptions: you will be notified through mail (a postcard reminder) and email one month before your subscription automatically renews. If we do hear from you and therefore there are no changes made to your account, your credit card will be charged one month before your current subscription is set to expire so that you won’t miss any buy or sell alerts that could affect your personal portfolio.
For quarterly subscriptions: your credit card will be charged one month before your current quarter set to expire so that you won’t miss any buy or sell alerts that could affect your personal portfolio.
For monthly subscriptions: your credit card will be charged one week before your current month is set to expire so that you won’t miss any buy or sell alerts that could affect your personal portfolio.
We are working on providing expiration date information for your subscription(s) in the My Account section of our website in the future. Unfortunately, at the current time, our website does not have the capability to provide you with that information.
However, if you need the expiration date of your subscription, please email Customer Service at email@example.com and one of our representatives would be happy to provide you with that information.
Please contact Customer Service to cancel the automatic renewal of your subscription by emailing your request to firstname.lastname@example.org.
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